Burcamp

Modern CRM & ERPEfficient Solutions

Call us210 816 7070

Blog

home/Blog

Infor SyteLine, CloudSuite and ERP Training

Robert Burdwell - Thursday, August 09, 2018

Learning how to use an ERP system can be very challenging. As we know, most organizations use a small percentage of their ERP functionality. This is a problem because these ERP systems are the centralized data point for customer orders, planning supply chain, manufacturing, and accounting. Why not use your ERP to its fullest extent? There are so many forms, features, and reports that are rarely opened simply because the users, managers, and executives do not know they exist.

Burcamp Advisory Group offers ERP training for Customer Orders, Job Orders, and Advanced Planning & Scheduling APS along with using your ERP with Business Intelligence (BI).

www.burcamp.com

Exporting Data to Excel, Not with Today's BI

Robert Burdwell - Thursday, August 02, 2018

Given the new innovations and realtime access, there is no need to export data from ERP to Excel. Burcamp Advisory Group offers ERP and BI virtual or onsite trainings. Is your organization using an ERP, but not understanding the data? Are executives and managers spending countless hours exporting data for analysis or meeting presentations? Why is your organization not automating data task?

Here is a list of training and services for the following.

  • Eliminating the need to export data from ERP to Excel
  • ERP Automations
  • Power BI with ERP datasets
  • Creating custom dashboards with your ERP

www.burcamp.com


 

Burcamp ERP, BI, and Reporting Proficiencies

Robert Burdwell - Saturday, July 28, 2018

We have experience with ERP functional processes (i.e., Order Entry, Inventory, APS, and Production) Data migrations, Dataviews, Mongoose, Birst BI, reporting, and system administration.

We offer a wide range of Web-Based Database Tools and Services. Some tools we use to find data and others we use to research schema relationships. Our ”Data Schema Mapping” webpage will resolve every Data Property to a Database Table Column, whether it is mapped to a Field on a Form, a DataView, or a custom Derived Value. The Support Infrastructure we put in place will also monitor the health and performance of your database in real-time. We have an automated alerting system to notify our on-call staff of issues (at any time day-or-night), so they may research and resolve new issues before your business opens that morning (whenever possible). With our experience and proprietary toolsets, we will analyze how best to query your data in real-time for Live-Reporting and deliver the Instant-Alerts you need to know about to operate your business at top efficiency. All of this is done with minimal impact to your day-to-day Business and Production Applications.

ERP Systems: Infor SyteLine, Infor CloudSuite, SAP, Epicor

Burcamp Advisory Group, Inc. Joins Infor Partner Network

Robert Burdwell - Saturday, October 14, 2017

Burcamp Advisory Group, Inc. today announced it has joined the Infor Partner Network (IPN), a global network designed to provide the tools and resources necessary to help grow a profitable and sustainable business around Infor products. Burcamp Advisory Group, Inc. will focus on delivering Mongoose Framework, Infor Customer Relationship Management (CRM), Infor CloudSuite™ Business, and Infor CloudSuite™ Industrial to customers across the auto, energy, manfucturing, transportation, and retail industries in Texas.

 

Infor, the industry cloud company, is fundamentally changing the way information is published and consumed in the enterprise, helping customers in more than 170 countries improve operations, drive growth, and quickly adapt to changes in business demands. Through partnerships with organizations such as Burcamp Advisory Group, Inc., customers can have more direct access to local resources with experience in technology specific to their market.

 

“The industry-specific functionality and innovative user experience offered by Infor, combined with the experience of our employees, can help equip customers with applications that are flexible and built to specifically help address their day-to-day challenges,” said Robert Burdwell Ph.D., CEO, Burcamp Advisory Group, Inc. “We believe that Infor CloudSuite is not only a modern solution which can help improve operations, but also a user accepted solution to help ensure employees are utilizing the features.”

 

Not only does Dr. Burdwell get the opportunity to help organizations with ERP solutions, he is also fortunate enough to teach Infor CloudSuite and Mongoose development at Texas A&M University San Antonio.

 

“It is a pleasure to challenge students with complex transactional data and business requirements to improve their design, development, implementation, and project management skills by using curriculum supported by Infor’s Academic Alliance,” Burdwell said.

 

 

Channel partners are a critical part of Infor’s accelerated growth strategy and objectives, because they can help enable progress in all regions of the globe and can play a key role in the company’s success. Burcamp Advisory Group, Inc. is expected to directly contribute to the success of the IPN by focusing on Mongoose Framework, Infor CRM and Infor CloudSuite implementations and consulting.

 

“The IPN provides channel partners access to resources at every stage of the sales cycle, from planning and enablement through demand generation, delivery and support,” said Lisa Joseph, vice president, North American Channels, Infor. “By working with Infor, Burcamp Advisory Group, Inc. can play a critical role in helping customers capitalize on the full benefits of the more than $1 billion in R&D investment by Infor since 2011.”

 

For more information on Burcamp Advisory Group, Inc., please visit www.burcamp.com.

 

For more information on the IPN, please visit www.infor.com/partners.

 

About Infor

Infor builds business software for specific industries in the cloud. With 16,000 employees and over 90,000 customers in more than 170 countries, Infor software is designed for progress. To learn more, please visit www.infor.com.

 

About Burcamp Advisory Group, Inc.

Burcamp offer sales, consulting, development, implementation, and maintenance with Infor CRM, Infor CloudSuite (SyteLine) Industrial, and Infor CloudSuite Business. We specialize in Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Project Systems, Business Intelligence, and Application Development. We work to provide our clients with productive, easy to use, and secured business solutions. We think of our clients as leaders in the markets, so the best infrastructure and tools are essential and expected. Our Cloud solutions can help businesses to operate more efficiently with real-time information available on any enabled device. We are true believers in utilizing the Cloud for all business operations with Modern Enterprise solutions.

 

 

 

For more information:

Burcamp Advisory Group, Inc.

4940 Broadway Suite 132
San Antonio, TX 78261
210.816.7070

info@burcamp.com

www.burcamp.com

 

Next Generation Thinking with Enterprise Systems

Robert Burdwell - Sunday, August 06, 2017

Enterprise systems, or large-scale applications designed to support business processes and information flow for very large organizations, are what keeps a company's heart beating today. Management can make informed decisions than before thanks to the sophisticated analytics that modern enterprise systems can produce and information can flow more efficiently. While so many aspects of running an enterprise require a human touch, the development of tomorrow's enterprise systems is being fueled by next generation thinking.

The way that businesses interact with customers, employees, and other stakeholders is going to drastically change as a result. Here's what we can expect to see in the coming years.

 

Customer experience is going to be the top priority in enterprise system design.

Customers today have several choices. They can also read about experiences other people have had with a business online. Customer retention and offering an out-of-this-world customer experience are at the forefront of next generation thinking for system design. How have customers been frustrated with their experiences? How has management tried to mitigate these problems? Everything from advanced telephony that can predict customer temperament to ultra-personalized shopping experiences are how customers are having their expectations blown today. Tomorrow, they need to be thoroughly wowed to be retained.

Robotic process automation (RPA) is going to be an integral component of enterprise systems, particularly for functions prone to human error.

The ease of information flow is one of the most critical aspects of an enterprise system. But the information is only as good as what's provided and robotics are picking up the slack where humans have been bound to make mistakes. RPA is taking over several accounting functions that used to require a human bookkeeper or accounting clerk because aside from the cost savings, the robotic application doesn't make any errors in transposing numbers or entering transactions. It is also not faced with the moral quandary of misreporting or purposely omitting a transaction. In addition to accounting functions, RPA is also taking on aspects of customer service such as being able to speak to customers in their native language.

User-centric websites are going to set the standard for systems of engagement.

Customers like the feeling that they're in control of a situation whether it's a simple transaction like buying a pair of jeans or a more difficult endeavor like buying a house. In looking to Twitter, Pinterest, Snapchat, and so forth these sites all have one thing in common: they give the user a sense of control over an immersive experience where they're interconnected as vastly or to as few people as they desire.

These sites are setting an example for B2C applications and processes, particularly in organizations with multiple channels like retail and finance. By starting with customer data that is used across different touchpoints and is immediately available, it creates a more cohesive picture of the customer to work with that will create a major competitive advantage. Customer-facing business processes can become far more efficient and personalized based on what is simple enough to find out about the customer through interfaces similar to their favorite user-centric websites.

Smart use of AI and analytics are turning systems more forward-looking.

Traditionally, standardized business processes also resulted in standardized historical data to analyze. While historical data is useful, it doesn't provide as much insight as real-time analytics or using AI and predictive analytics with these new sets of data. This has made older enterprise systems less forward-looking as a result. Today's enterprise systems will take the present and future into account by utilizing a simplified system of intelligence that provides up-to-the-minute information on pricing, inventory levels, customer satisfaction, and other measurable metrics.

 

Next generation enterprise systems don't necessarily replace the systems currently in use, but build on them with the current business and consumer environments in mind to improve processes for all parties involved. Tomorrow's systems will zero in on customer experience.